survey | ClaimTagg

your

opinion

counts

We want to know what you think about ClaimTagg.

1. How often do you fly on average per year?1–2 times3–10 timesMore than 10 times

2. If you often travel with carry-on only: What are your main reasons?I want to avoid waiting at the baggage carousel upon arrivalI fundamentally don’t trust checked baggageI usually travel for short trips and don’t need muchI want to avoid extra baggage feesIt’s faster at check-inI don’t travel with carry-on only

3. What issues have you experienced with checked baggage?Baggage arrived lateBaggage or contents were damagedContents were stolen from baggageBaggage was completely lostNever had a problem

4. What is your biggest concern when flying with checked baggage?My baggage will arrive lateMy baggage or its contents will be damagedSomething will be stolen from my baggageSomeone will accidentally take my baggage from the carouselMy baggage will be completely lostI have no concerns

5. Do you currently use a baggage tracker (e.g., Apple AirTag)?YesNo, and I’m not interestedNo – but if the device didn’t rely solely on Bluetooth and offered additional features (like ClaimTagg does), I would probably use it

6. How helpful would live data of all baggage scans and events in an app be for you?Very helpful – I would use it immediatelyI already use this when the airline offers itNot important to me

7. Which digital support would make your travel easier?Smart packing lists based on destination, weather & occasionAutomatic insurance suggestions based on my suitcase contentsNotifications if there’s a problem with my baggageReport a baggage issue directly in the app—no queuing at Lost & Found and no back-and-forth with airline or insurerIf I could receive compensation immediately after reporting (e.g., 200 USD), I’d be willing to pay a small fee for insurance coverageNo additional assistance needed

8. Do you currently use baggage insurance?Yes, regularlyNo, neverI didn’t know my baggage is only insured up to a limited amount with ticket purchase (approx. 1,880 USD)

Note: Under the Montreal Convention, the statutory compensation limit per ticket purchase is about 1,288 Special Drawing Rights, which depending on the exchange rate equals roughly 1,600–2,000 USD.

9. How much would you be willing to pay per flight for a smart baggage service (like the one ClaimTagg offers)?1–2 USD3–6 USD7–12 USDMore than 12 USD

10. If the ticket price were the same, would you prefer an airline that already includes ClaimTagg in the price?YesNoI only care about the price, not extra services

11. What is your stance on data protection when it comes to a smart product like ClaimTagg?

ClaimTagg assures that the device is active only during flights and does not store or transmit any personal data outside of that use.

I have no concerns – that sounds trustworthyI think it’s fine in principle, but I’d like extra transparency about the data storedI’m skeptical and would worry about being tracked outside of flightsI fundamentally reject such devices – data protection is more important to me than extra features

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New travel experience with ClaimTagg.

With over 20 years of experience in aviation, we know where suitcases get lost—and how to prevent it. Our solution: the black box. A smart, credit-card-sized device that notifies you the moment something happens to your luggage. No GPS. No hassle. No stress. Just drop it in, activate—and travel with greater peace of mind.
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No tracking—only informing you when it’s needed!

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