Frequently asked questions

ClaimTagg is a smart luggage protection system from Switzerland. With our products ClaimyBox, ClaimyCard and ClaimyApp you keep an eye on your luggage – even when the airline loses track.

Yes. We store data only in the EU/Switzerland, you control what info is visible at any time and can delete it whenever you want.

You'll find exact prices on each product page. The basic version of ClaimyApp is free.

Through our reservation page you can secure your set with no obligation and be among the first to receive it.

All data is transmitted encrypted and stored in Swiss data centres. We never share data with third parties, and you decide what is visible when the card is scanned.

Inside Switzerland we usually deliver within 2–5 business days. Pre-orders are shipped in the order they were reserved.

Yes. All ClaimTagg products come with a 24-month warranty. In case of a defect, contact us at info@taggertech.com.

Yes. Unused, unopened products can be returned within 14 days without giving any reason. Details are in our Terms & Conditions.

If someone finds your suitcase, they scan the ClaimyCard via NFC or QR code. Your stored contact details appear instantly – without exposing personal data on the luggage itself.

No. ClaimyCard works without any subscription or recurring fees. You pay once and use it for as long as you want.

You instantly receive a notification in the ClaimyApp – including the approximate location of the scan. You know right away that your luggage has been found.

The included sleeve is more than packaging: take the ClaimyCard out and use it as an RFID blocker for your credit and bank cards. You are protected against unauthorized contactless scanning while traveling.

Open the ClaimyApp and mark your item as Lost. As soon as someone scans your ClaimyCard, you are notified immediately – with approximate location and a way to get in touch.

Yes. ClaimyApp is available for both iOS and Android. Tracking works via our own eSIM infrastructure on both platforms.

Yes. You can manage as many ClaimyBoxes and ClaimyCards as you like inside the ClaimyApp – ideal for families and frequent travellers.

Yes. The core features of the ClaimyApp are completely free – no subscription, no hidden costs. Advanced features can be unlocked anytime with ClaimyCoins.

ClaimyBox is a small blackbox you put in your suitcase. It sends its position in real time to the ClaimyApp – thanks to its built-in eSIM, it works worldwide independently of third-party networks.

Yes – thanks to the built-in eSIM with global mobile coverage, ClaimyBox works in over 100 countries.

Under normal use the ClaimyBox battery lasts up to 12 months. You will be notified in the app well before it needs to be replaced.